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After sales services AFTER SERVICE

After sales services


After sales services

Comprehensive after sales services

We provide comprehensive after sales services
from the day of wig delivery.

Regular checks
Regular checks
We check the wear and tear of your wig, whether it continues to blend in with your own hair naturally, and whether the style or shape has retained.
Wig maintenance
Wig maintenance
Regular maintenance extends the life of your wig. Our services range from the standard Shampoo and Style to changing the hairstyle.
Haircare (your own hair)
Haircare (your own hair)
We use products appropriate for your hair conditions and provide cut, shampoo and blow dry services.

One year of Free After Sales Service

Free maintenance at our Hair Centre


During warranty

One year of free after sales service, starting from the wig delivery date.

Please present your warranty card at our Hair Centre for free repair within the warranty period.


After sales services

After sales services for ready made wigs

We offer a range of free services
* within 6 months of purchase.
*Services applicable to ready made wigs only. Custom made and
Ready made wigs enjoy different maintenance services.

MENU01 Regular checks

The 2nd and 6th months

Hairstyle check

Your own hairstyle may change. The wig may also change.
We therefore provide free adjustment, if required,
at the 2nd and 6th month.

MENU02 學習課程

The 2nd and 6th months

How to wear

Suggestions for styling your wig for different looks.

Wig care

Care instructions for different types of hair and wig materials,
with a Q&A session.

MENU03 Wig maintenance

Free Shampoo and Style
(one time)

Shampoo and Style

One time of free Shampoo and Style service within 6 months of purchase.
One time of free Anti-static Treatment, in case of tangled hair due to static electricity.
A wig or hairpiece normally restores its style and beauty after service.

Free Shampoo and Style is provided within the warranty period.