LanguageLanguage | ▸ English | ▸ 繁

LADIES ADERANS

Opening Hours / 10:30~19:30

TOP > FAQ

FAQ FAQ

FAQ 01

FAQs on Custom made wigs

All products

Q.

Would it really look natural, like my own hair?

A.

Our advanced artificial hair is a result of extensive R&D. Its structure is nearly the same as human hair. Whether its touch or appearance, it is just like real hair. Styling with a hair dryer or tongs is totally possible, depending on which type of artificial hair is chosen.

Q.

Will your wig survive strong wind?

A.

Wigs are secured by anti-slip attachments. There are many types of clip for selection, which can be used alone or combined.

Q.

Is it ok to use a wig for a long period of time?

A.

Our products are feather light, breathable and made of the finest materials. Our custom-made wigs are made to measure for such a snug fit that you will not notice about actually wearing a wig!

Q.

Can I still use a wig if I have lots of grey hair?

A.

If you would like your wig mixed with grey hair to look just like your own hair, we will happily do it for you. We will mix several colours for a perfect match to your own hair.

Q.

Can I change the hairstyle?

A.

Depending on the hair fibre chosen, you may very well style it with a hair dryer or tongs as you please. Make it wavy or wear it straight - the choice is yours!

Q.

Can I wear a wig in the shower?

A.

Our wigs are made of heat stylable fibre which retains shape very well. You can even wear it in a hot spring.

Q.

Will the curls or style last a long time?

A.

Our exclusive hair fibre has excellent shape retaining properties. The curls last a long time.

Q.

How much is your wig?

A.

For custom made products, we will give you a quotation based on your individual specifications.

Q.

Is it heavy or comfortable?

A.

You can specify anything from the size, parting to volume and colour. Our wigs are so breathable and light that you almost won’t feel it on your head.

Q.

Is it difficult to put it on?

A.

Even first time users can be assured that the attachment method is easy. There are anti-slip clips that can be easily secured to the head, with a variety of choices with different functions.

From Trial to Purchase

Q.

Can I try on your wigs before purchase?

A.

Of course! Feel free to visit us at our Hair Centre or Wig Fair. On request, we may also visit your home. Book now.

Q.

How do I make a booking?

A.

You can book online or just call us!

Q.

How long does the consultation and trial take?

A.

Approximately 1.5 hours, depending on the individuals.

Q.

You have private rooms at your Hair Centre?

A.

We take your privacy seriously and all our services are done in a private room without unwanted attention.

Q.

When will you deliver my custom-made wig?

A.

We take precise measurements of your head to make a base unique to you. Some styles take approximately 30 days to complete. Some need 45 days or longer.

How to select a wig?

Q.

I am a bit worried about finding a suitable wig for myself.

A.

If it is a custom made product, be assured that it is made to measure and to your preferences. Our consultants will guide you through to find a hairstyle, colours and texture that suit you. Free trials are available too, just visit us.

Q.

Do I need two identical wigs?

A.

It is entirely up to you. Start with one piece and if you decide to wear a wig every day, having two pieces will be convenient and the wigs will last longer too.

Wig care

Q.

How should I handle my wig if I wear it every day?

A.

Our Natuel hair has excellent shape memory and restores its shape or style automatically after shampoo. Use wig-specific shampoo to wash 1 or 2 times a week. Bring in your wig to our Hair Centre for free checks as part of our after sales service. Product enquires and adjustments are also available at our Hair Centre.

Q.

How often do I wash my wig?

A.

It varies between individuals and also depends on the weather or external environments. If it feels sticky already, it is time to clean it. On average, we recommend cleaning every 3 days. Use wig-specific shampoo for the best results.

Q.

What does your after sales service offer?

A.

We offer one year of free after sales service to custom made wigs. During the warranty period, style and length adjustments are free. Contact us for further details.

FAQ 02

FAQs on Ready made wigs

FAQs on Ready made wigs

Q.

What is your wig made of?

A.

There are 3 main choices: 100% artificial fibre, 100% human hair and a mix of the two. Artificial fibre allows for easy styling and needs minimal care. Human hair is versatile if you want to change hairstyles often and it is natural. Mixed fibres have the naturalness of human hair and the convenience of artificial fibre.

Q.

How much is it?

A.

Full wigs start from HK$15,000 while hair pieces cost HK$5,000+. Poste, our hair accessories, is approximately HK$1,000+. We have a wide range of styles, sizes, materials and prices to meet different requests.

Q.

Can I wear a wig if I am bald?

A.

You can try the following methods. A point to note, though, if the wig size does not fit your head, it can fall off easily which is why size adjustment is crucial in the first place. (Fee applies for size adjustment of ready made products.)

  1. 1. Use a wig cap
    Recommended for bald heads or those going through hair loss. Our wig cap is highly sweat absorbent and fast drying .
    2. Use a cotton cap
    A 100% cotton layer can be sewn on the sides of the wig base for softness and extra absorption of sweat.
    3. Use a handkerchief or gauze
    If you are sensitive to nylon, putting a black handkerchief or piece of gauze between the wig and scalp is a convenient solution.
Q.

Can a wig be too tight or too loose? Is the size adjustable?

A.

Size adjustment is very important for a nice and comfortable fit. Custom made services ensure an excellent fit to your specifications. We also provide free size adjustments afterwards if necessary. Ask us for details. (Fee applies for size adjustments of ready made products.)
In general, our ready made wigs fit nicely with adjustment belts inside the cap and anti-slip clips for secure attachment. You can also add hair pins. View details.

Q.

Is it stuffy?

A.

Hand-crafted wigs are highly breathable and feather light. They are comfortable to wear the whole day. Our specially chosen base materials allow for efficient heat dissipation and maintain a feel temperature at 25℃.

Purchase process

Q.

Can I try on a ready made product before purchase?

A.

Of course. We offer free trials. Please take your time for selection.

How to select a ready made wig

Q.

Are there different types of wig?

A.

We have Full Wigs that cover the whole head, Quarter-Full Wigs that are shorter at the nape, Half Wigs that start from the ears, top pieces that cover the front or crown area and Poste, fashion wig items for different occasions.

Q.

Can anyone wear a wig?

A.

Regardless of age, you can choose any hairstyle as your please. If you have a hairstyle that you want to try for a long time but are hesitant, or find it too much trouble to grow your own hair, a wig can be your answer. Still hesitating? Just try it on first!

Q.

How to select a hair piece?

A.

Size and style are most important when you are looking for a hair piece. Think about your current hairstyle and where you would like more volume. Then pick a good colour. The ideal size is slightly larger than the concerned area for good coverage. Base shapes and materials are available in a variety of options. Try it on before purchase is the best way to go. Visit us at our Hair Centre!

Q.

Will I find a colour that matches my own hair?

A.

From natural colours to browns, gold tones and burgundy shades, we have a wide range of colour options for you. If you have dyed hair, we recommend choosing a colour close to your ends.

Wig care

Q.

How do I care for my wig?

A.

Maintenance can be done at home with wig specific shampoo and conditioner. Air dry afterwards. Avoid hot water if your wig piece is made of artificial or mixed fibre. How often cleaning is necessary varies between individuals. On average, wash once every 7 to 10 days.

Q.

The curls have loosened. What now?

A.

Curls become loosened, usually because of dirt and dust accumulated on the hair, being brushed while still wet or washed in hot water. Take good care of your wig and they will last a long time. Alternatively, use our Shampoo & Style service to restore its former curls.

Q.

Can I change the hairstyle after purchase?

A.

Our Shampoo & Style service allows for changes of length and curl level. If your wig piece is made of human hair, dyeing* and perming are also possible. Dyeing to same or darker colours only.

Q.

How long will my wig last?

A.

It really depends on the individual and the maintenance. Our Shampoo & Style service is a good way to keep up and a lot of our customers are able to extend the life of their wig pieces with regular service. If you wear a wig every day, having two pieces is also helpful.

PAGE TOP