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MEN'S ADERANS

Opening Hours / 10:30~19:30

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FAQ

FAQ

 

Consultation

Q.

Why should I make an appointment?

A.

Hair concerns are personal. To protect the privacy of our customers, we conduct consultations in a private room. Booking is necessary to avoid disappointment.

Q.

Where does the consultation take place?

A.

At our Hair Centre.
You can book online or call our hotline 2296 9601.
Alternatively, you can also make an enquiry by telephone and email.

Q.

When can I have a consultation?

A.

Consultation Times

■At our Hair Centre
10:30am-7:30pm
*We are closed on Tuesdays.

■By Telephone
10:30am-7:30pm
*We are closed on Tuesdays.

■Online enquiry
You can send us an enquiry anytime.

Q.

Any parking space?

A.

Please call for information on carparks nearby.

Q.

Do I need to buy after the consultation?

A.

Consultation, wig trials and quotations are all free of charges.
We hope we will have provided useful information and suggestions to you during the consultation.
Enquiries are always welcome.

Q.

Can I come with my children?

A.

Consultations are conducted in a private room.
Children are welcome.

Q.

Are consultations available for children?

A.

Anyone aged 5 and above is welcome.

Scalp Analysis

Q.

I'm a little concerned about hair loss recently.

A.

An important step in the beginning is to understand the conditions of your hair and scalp, so we recommend you try our free scalp analysis. Our Consultant will then make recommendations accordingly. To book a consultation, please click here or call our hotline 2396 9601.

Q.

What is a Scalp Analysis?

A.

A head scan or microscope is used to look at your hair, roots and scalp conditions closely.
Our consultant will explain the results clearly and make recommendations accordingly.

Q.

Can I buy the scalp lotion?

A.

Scalp Lotions are available for sale at our Hair Centre.
To pick a right formula for you, we recommend taking the free scalp analysis first.

PINPOINT

Q.

What are the differences between PINPOINT and Hair Support?

A.

PINPOINT is hair integration at where more volume is desired.
Hair Support is a treatment that helps regulate the scalp environment for a healthy scalp and beautiful hair.

Q.

I want more volume but don't want people to notice.
Is it possible?

A.

If you are concerned about unwanted attention because of instant volume,
be assured that we can also do it gradually and naturally.
It will look like your own hair growing back, just better! Learn more »

Q.

I am using a wig from another company but it's time to get a new one now.

A.

Please give Aderans a go!

Q.

Will it really look natural?

A.

Aderans has 50 years of expertise and experience in hair.
We are proud of our wig making technology and skills. Our wigs are hardly detectable even close up.

Our Team of Professional Staff

Q.

Who takes care of after sales services, technical advice and consultations?

A.

Our team of professional consultants and hairstylists take care of each and every hair request of our customers.

Q.

Is the consultant also the hairstylist that will take care of my hair service?

A.

We have consultants and we have hairstylists. Usually you will be taken care by 2 members from our team. Occasionally, they are the same person. But either way, your customer information is stored in our database, so be assured that your needs and preferences will be well taken care of.

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